Terms of Service

Last Updated: June 2026

These Terms of Service (“Agreement,” “Terms of Service,” or “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“user” or “you”), and Background Research Solutions, LLC and its affiliated companies (collectively, “Company,” “BRS,” “we,” “us,” or “our”), concerning your access to and use of our websites, screening platform, mobile applications, and APIs, together with any related media, content, products, and services (collectively, the “Website” and “Company Services”).

BRS provides consumer background screening, public-record retrieval, and identity-verification services to employers, businesses, landlords and property managers, and individuals. Depending on the Service, the Company Services may include criminal record, education, employment, motor vehicle record, credit, registry and global watchlist, substance, and healthcare sanctions screening, as well as identity verification and related products. Certain Company Services are governed by additional terms, disclosures, and authorizations provided to you at the point of use, which are incorporated into this Agreement by reference.

BRS Service Capacity

BRS provides the Company Services in two distinct legal capacities, and the records available to you depend on the capacity that applies to your request:

Authorized Agent of the Louisiana State Police

BRS is a private “Authorized Agency” of the Office of the Louisiana State Police within the Department of Public Safety and Corrections (the “Bureau”) and is authorized to conduct criminal history checks in accordance with La. R.S. 40:1300.51 et seq. and LAC 55:201 et seq. In this capacity, BRS requests, procures, and transmits to the Client records provided by the Bureau, post-certified law enforcement agencies, and the United States Department of Justice National Sex Offender Registry (collectively, the “searching agencies”), and none others.

Consumer Reporting Agency

BRS is also a private “Consumer Reporting Agency” (“CRA”) as defined in 15 U.S.C. 1681. You shall not request any searches not authorized by law. In this capacity, BRS requests, procures, and transmits records derived from public records, which may include: federal, national, and state criminal and civil court records; federal and state medical exclusion databases; certified nursing assistant registries; sex offender registries; motor vehicle and driver status reports; social security address history traces; federal and state security watch lists; contracted vendors for education, employment, social media screening, and professional license verification; credit and tenant reporting agencies; proprietary database records; and substance abuse screening (collectively, the “CRA searching agencies”).

Company makes no representation that the Website is appropriate or available in locations other than where it is operated by Company. Those who access the Website from other locations do so on their own initiative and are responsible for compliance with local laws to the extent applicable.

YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY ACKNOWLEDGING SUCH ACCEPTANCE DURING THE REGISTRATION PROCESS (IF APPLICABLE) AND BY CONTINUING TO USE THE WEBSITE. IF YOU DO NOT AGREE TO THIS AGREEMENT, OR TO MODIFICATIONS THAT COMPANY MAY MAKE TO IT IN THE FUTURE, DO NOT ACCESS OR USE THE COMPANY SERVICES OR THE WEBSITE.

Eligibility

You must be at least 18 years of age and able to form a legally binding contract to register for an account or use the Company Services. The Company Services are intended for use by adults. This age requirement applies to users of the platform; it does not by itself limit the lawful screening of a background-check subject who may be a minor, where such screening is authorized by the subject’s parent or legal guardian and is permitted by applicable law.

User Representations

By using the Company Services, you represent and warrant that:

all registration information you submit is truthful and accurate;
you will maintain the accuracy of such information;
you will keep your password confidential and will be responsible for all use of your password and account;
you are at least 18 years of age; and
your use of the Company Services does not violate any applicable law or regulation.

You also agree to provide true, accurate, current, and complete information as prompted by the Website’s registration form and to maintain and promptly update that information. If you provide information that is untrue, inaccurate, not current, or incomplete, or Company has reasonable grounds to suspect as much, Company may suspend or terminate your account and refuse any current or future use of the Website.

We reserve the right to remove, reclaim, or change a user name you select if we determine, in our discretion, that it is objectionable or that a trademark owner has complained about it.

Permissible Purpose and Compliance (Business and Authorized Users)

Whether BRS acts in its capacity as an Authorized Agent of the Louisiana State Police or as a Consumer Reporting Agency, you shall request only those searches authorized by law for your purpose. If you access the Company Services to request, receive, or use consumer reports or background-screening information, you represent, warrant, and certify that:

you will request and use consumer reports only for a permissible purpose under the federal Fair Credit Reporting Act, 15 U.S.C. 1681 et seq. (the “FCRA”), and applicable state law;
you will not use any consumer report or information obtained through the Company Services for any purpose prohibited by law, including unlawful discrimination;
before requesting a report, you have made all disclosures and obtained all authorizations and consents required by law, including any written authorization from the subject of the report;
you will comply with all obligations imposed on users of consumer reports, including providing any pre-adverse-action and adverse-action notices required by law;
for motor vehicle records, you certify a permissible use under the Driver’s Privacy Protection Act (DPPA); and
for any service involving financial or credit information, you certify compliance with the Gramm-Leach-Bliley Act (GLBA) and other applicable laws.

You agree to indemnify BRS for any claim arising from your failure to comply with these certifications. BRS may suspend or terminate access, and may require re-certification or documentation of permissible purpose, at any time.

Report Accuracy and Consumer Rights

BRS assembles reports from the searching agencies and CRA searching agencies described above. While we use reasonable procedures to assure maximum possible accuracy, BRS does not warrant that any report is free from error, and a report is not a guarantee of any individual’s character, fitness, or suitability. Decisions based on a report are the sole responsibility of the user making them. BRS shall have no responsibility for errors originating from the Client’s failure to provide accurate information, from fallible sources (human, electronic, or otherwise), or from the searching agencies. BRS is not an insurer or guarantor of the accuracy of the information reported, which may not comprise all available data at the time of the report request.

If you are the subject of a consumer report and believe information is inaccurate or incomplete, you have the right to dispute that information. Information about your rights under the FCRA, including how to dispute information and obtain a copy of your report, is available through our Privacy Policy and the consumer disclosures provided with your report, or by contacting us at the address below.

Prohibited Activities

You may not access or use the Website for any purpose other than that for which Company makes it available. Prohibited activity includes, but is not limited to:

attempting to bypass any measures designed to prevent or restrict access to the Website;
impersonating another user or person, or using the username of another user;
criminal or tortious activity;
deciphering, decompiling, disassembling, or reverse engineering any of the software comprising the Website;
deleting any copyright or other proprietary-rights notice from Website content;
any automated use of the system, such as data mining, robots, scrapers, or similar data-gathering and extraction tools, except standard search-engine or browser usage;
harassing, intimidating, or threatening any Company employees or agents;
interfering with, disrupting, or creating an undue burden on the Website or connected networks;
collecting usernames or email addresses of users for the purpose of sending unsolicited email, or creating accounts by automated means or under false pretenses;
systematic retrieval of data to create or compile a collection, compilation, database, or directory without written permission from Company;
tricking, defrauding, or misleading Company or other users, including any attempt to learn sensitive account information such as passwords;
using any information obtained from the Website to harass, abuse, or harm another person, or to make any decision in violation of the FCRA or other law;
using the Company Services to compete with Company or to provide services as a service bureau; or
using the Website in any manner inconsistent with applicable laws and regulations.

User Content and Annotations

The Company Services may allow you to submit limited content, such as annotations to your own background report, comments, messages, or feedback (“User Content”). You retain ownership of your User Content. You grant BRS a limited, non-exclusive, royalty-free license to host, store, reproduce, and use your User Content solely to operate and provide the Company Services to you and to those you authorize to receive your report. You are responsible for your User Content and represent that you have the rights necessary to submit it and that it does not violate any law or any third-party right. BRS may remove, refuse to display, or decline to transmit any User Content at its discretion.

Any questions, comments, suggestions, ideas, or other feedback you provide about the Website or Company Services are non-confidential, and Company may use them for any purpose without acknowledgment or compensation to you.

SMS / Text Message Communications

With your consent, BRS uses a messaging provider to send and receive text messages (SMS/MMS) and to place automated or manual phone calls in connection with the Company Services.

Consent. By providing your mobile phone number and opting in, you agree to receive automated and manual text messages (SMS/MMS) and phone calls from BRS related to your account, your screening, identity verification, transactional alerts, and, where you have separately agreed, marketing. Consent to receive marketing text messages is not a condition of purchasing any product or service.
Message frequency. Message frequency varies based on your account activity and the Company Services you use.
Rates. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out. You can opt out at any time by replying STOP to any text message, or by contacting us at apply2check@br-solutions.net. After you send STOP, we may send a single confirmation message. Reply HELP for help.
Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

Mobile and opt-in information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The mobile number you provide for text messaging, and your associated opt-in consent, are used only to deliver these communications and are shared solely with the subcontractor that powers our messaging for the limited purpose of transmitting them.

Mobile Application License

Use License

If you access the Company Services via a mobile application, Company grants you a revocable, non-exclusive, non-transferable, limited right to install and use the application on devices owned and controlled by you, strictly in accordance with this license. You shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (b) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (c) violate any applicable laws in connection with your use of the application; (d) remove, alter, or obscure any proprietary notice of Company or its licensors; (e) use the application for any revenue-generating endeavor for which it is not intended; (f) make the application available over a network permitting access by multiple devices or users at the same time; (g) use the application to create a competing product or service; (h) use the application to send automated queries or unsolicited commercial email; or (i) use any proprietary information or interfaces of Company in the design or distribution of any applications, accessories, or devices.

Terms Applicable to Apple and Android Devices

The following terms apply when you use an application obtained from the Apple App Store or Google Play to access the Company Services. You acknowledge that this Agreement is between you and Company only, and not with Apple Inc. or Google, Inc. (each an “App Distributor”), and that Company, not an App Distributor, is solely responsible for the application and its content. The license is limited to use on a device using the Apple iOS or Android operating system in accordance with the applicable App Distributor terms. Company is solely responsible for maintenance, support, and warranties for the application; each App Distributor has no such obligation. Company, not an App Distributor, is responsible for addressing product, legal-conformity, and consumer-protection claims relating to the application. In the event of a third-party intellectual-property claim relating to the application, Company, not the App Distributor, is responsible for investigation and defense. You represent that you are not located in an embargoed or “terrorist supporting” country and are not on any U.S. government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the application. The App Distributors are third-party beneficiaries of this Agreement and may enforce it against you.

Intellectual Property Rights

The content on the Website (“Company Content”) and the trademarks, service marks, and logos contained therein (“Marks”) are owned by or licensed to Company and are protected by copyright and other intellectual-property laws. Company Content includes, without limitation, source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics. Company Marks may not be used in connection with any product or service without the prior written permission of Company.

Any work product, reports, or information of any kind provided at any time by BRS, including through br-solutions.net, br-solutions.com, BackgroundResearchSolutions.com, BRS-Services.com, Apply2Check, Apply2Check.com, CheckYourHelp.com, and brsolutions.bgsecured.com, remains the property of BRS. Company Content is provided “AS IS” for your information and personal use only and may not be copied, reproduced, aggregated, distributed, sold, licensed, or otherwise exploited without the prior written consent of the respective owners. Subject to your eligibility, you are granted a limited license to access and use the Website and Company Content for your personal, non-commercial use. Company reserves all rights not expressly granted.

Third-Party Websites and Content

The Website may contain links to third-party websites and third-party content that are not investigated, monitored, or checked for accuracy by us. We are not responsible for any third-party websites or content accessed through the Website, and inclusion of or linking to them does not imply endorsement. If you access third-party websites or content, you do so at your own risk, and our terms and policies no longer govern. Any purchases you make through third-party websites are solely between you and the applicable third party.

Site Management

Company reserves the right, but not the obligation, to: (a) monitor the Website for violations of this Agreement; (b) take appropriate legal action against anyone who violates this Agreement, including reporting to law enforcement; (c) refuse, restrict access to, or disable any user contribution that may violate this Agreement; (d) remove or disable files and content that are excessive in size or burdensome to Company’s systems; and (e) otherwise manage the Website to protect the rights and property of Company and others and to facilitate proper functioning.

Privacy Policy

We care about the privacy of our users. Please review the BRS Privacy Policy, which is incorporated into this Agreement by reference. By using the Website or Company Services, you consent to the collection, use, and transfer of your information as described in the Privacy Policy, including processing in the United States.

Term and Termination

This Agreement remains in full force and effect while you use the Website or are otherwise a user or member.

WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, COMPANY RESERVES THE RIGHT, IN ITS SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO AND USE OF THE WEBSITE AND COMPANY SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT IN THIS AGREEMENT OR OF ANY APPLICABLE LAW, AND TO TERMINATE YOUR USE OR PARTICIPATION, DELETE YOUR PROFILE, AND DELETE ANY CONTENT YOU HAVE POSTED, AT ANY TIME, WITHOUT WARNING, IN ITS SOLE DISCRETION.

Company may block certain IP addresses to protect the integrity of the Website. Provisions that need to survive termination shall survive for as long as necessary. If Company terminates or suspends your account, you are prohibited from registering a new account under your name or any other name. Company reserves the right to pursue civil, criminal, and injunctive relief.

Modifications

To Agreement

Company may modify this Agreement from time to time. Changes will be posted on the Website and indicated by date. You agree to be bound by any changes when you use the Company Services after they become effective. Company may also alert users by email. Please review this Agreement periodically and keep your contact information current. Modifications are effective after posting.

To Services

Company reserves the right to modify or discontinue, temporarily or permanently, the Company Services (or any part) with or without notice. Company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Company Services.

Disputes and Governing Law

Between Users

If there is a dispute between users, or between a user and any third party, Company is under no obligation to become involved. You release Company and its officers, employees, agents, and successors from claims, demands, and damages of every kind arising out of or related to such disputes.

With Company

All questions of law, rights, and remedies regarding any act, event, or occurrence relating to this Website or the Company Services are governed and construed by the laws of the State of Louisiana, excluding its conflict-of-law rules. Any legal action by or against Company arising out of or related to this Website and the Company Services shall be brought solely in the federal or state courts located in or with jurisdiction over St. Tammany Parish, Louisiana; subject, however, to Company’s right, in its sole discretion, to seek injunctive relief in any court of competent jurisdiction. You consent to personal jurisdiction and venue in those courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded. No claim or proceeding related to the Website or Company Services may be instituted more than two (2) years after the cause of action arose. You will be liable for our attorneys’ fees and costs if we must take legal action to enforce this Agreement.

Corrections

There may occasionally be information on the Website that contains typographical errors, inaccuracies, or omissions relating to service descriptions, pricing, and availability. Company reserves the right to correct any errors and to update information at any time without prior notice.

Disclaimers

Company cannot control the nature of all content available on the Website and does not endorse or guarantee the accuracy of any user contributions or third-party content. Company is not responsible for the conduct, online or offline, of any user.

YOU AGREE THAT YOUR USE OF THE WEBSITE AND COMPANY SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND COMPANY SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY MAKES NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE CONTENT OR OF ANY LINKED WEBSITES AND ASSUMES NO LIABILITY FOR ANY (A) ERRORS OR INACCURACIES OF CONTENT, (B) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE WEBSITE, (C) UNAUTHORIZED ACCESS TO OUR SECURE SERVERS OR PERSONAL OR FINANCIAL INFORMATION, (D) INTERRUPTION OR CESSATION OF TRANSMISSION, (E) BUGS, VIRUSES, OR THE LIKE TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY, OR (F) ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED FROM THE USE OF ANY CONTENT MADE AVAILABLE VIA THE WEBSITE.

Limitation of Liability

IN NO EVENT SHALL COMPANY OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE WEBSITE OR COMPANY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COMPANY LIABILITY TO YOU FOR ANY CAUSE, REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES DURING THE THREE (3) MONTHS PRIOR TO THE CAUSE OF ACTION ARISING.

Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including any liability arising under the FCRA. Certain state laws do not allow limitations on implied warranties or the exclusion of certain damages; if those laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

Indemnity

You agree to defend, indemnify, and hold Company, its subsidiaries and affiliates, and their respective officers, agents, partners, and employees harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your content, your use of the Company Services, your breach of this Agreement, or your breach of your representations and warranties. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you must indemnify Company, and you agree to cooperate. Company will use reasonable efforts to notify you of any such claim.

Notices

Except as explicitly stated otherwise, any notice to Company shall be given by email to apply2check@br-solutions.net. Any notice to you shall be given to the email address you provided during registration, or another address you specify. Notice is deemed given twenty-four (24) hours after the email is sent, unless the sending party is notified that the address is invalid. We may also send notices by regular mail.

User Data

Our Website will maintain certain data you transfer for the purpose of performing the Company Services, as well as data relating to your use of the Company Services. Although we perform routine backups, you are primarily responsible for all data you have transferred. You agree that Company shall have no liability to you for any loss or corruption of such data, and you waive any right of action against Company arising from such loss or corruption.

Electronic Contracting and Signatures

Your use of the Company Services includes the ability to enter into agreements and make transactions electronically. You acknowledge that your electronic submissions constitute your agreement and intent to be bound, and this applies to all records relating to all transactions you enter into relating to the Company Services, including notices of cancellation, policies, contracts, and applications. To access and retain your electronic records, you may need certain hardware and software, which are your responsibility.

Users may transmit and receive valid electronic signatures in the United States under the Electronic Signatures in Global and National Commerce Act (E-Sign Act) of 2000 and the Uniform Electronic Transactions Act (UETA) of 1999 as adopted by individual states, across BRS platforms including br-solutions.net, brsolutions.bgsecured.com, and Apply2Check.com. User signatures and identities are not authenticated by Company.

Miscellaneous

This Agreement, together with any documents incorporated by reference, constitutes the entire agreement between you and Company regarding the use of the Company Services. Company’s failure to enforce any right or provision shall not operate as a waiver. Section titles are for convenience only. This Agreement operates to the fullest extent permissible by law. You may not assign this Agreement or your account without our written consent; Company may assign its rights and obligations at any time. Company shall not be liable for any loss, delay, or failure to act caused by any cause beyond its reasonable control. If any provision is unlawful, void, or unenforceable, it is severable and does not affect the remaining provisions. No joint venture, partnership, employment, or agency relationship is created. Upon request, you will furnish any documentation, substantiation, or releases necessary to verify your compliance. You agree this Agreement will not be construed against Company by virtue of having drafted it, and you waive any defense based on its electronic form.

Contact Us

To give notice, exercise your rights, or ask questions about this Agreement, contact us at apply2check@br-solutions.net.

Background Research Solutions, LLC

Email: apply2check@br-solutions.net